TIPIS AT PONTY
PRIVACY POLICY
This privacy policy sets out how we The Whytes, Tipis at Ponty use and protect your personal information that you supply when you use our website and making a holiday booking or general enquiry.
We always take your privacy and security matters seriously. Our website uses industry standard SSL encryption throughout. All areas of our business comply with UK Data Protection Act 1998 and EU GDPR 2018 legislation. We do not participate in the disclosure or resale of customer data.No invasive tracking or targeted advertising happens on this website. We only engage in the collection of data essential to facilitate in providing products or services to you in a safe and efficient manner. We are committed to ensuring that your privacy is protected. Any information you provide while using this website will only be used in accordance with this privacy policy.We may review and change this policy in the future and will update this page. This policy is effective from 9th August 2018
The information we collect during a booking or enquiry
We collect some or all of the following information:
• name
• address and postcode
• email address
• telephone number
• other relevant information in response to your requests and processing your holiday or questions/surveys
How we use the information we gather
This information is used to understand your needs and requirements to provide you with the best possible service, and holiday experience with specific reasons:
• Booking and administrative record keeping.
• Marketing promotion - from time to time send promotional emails about special offers or other information which we think you will find of interest. You will of course always have the option to opt out on further correspondence.
• Market research - we may use your information to contact you for feedback and your holiday experience. We will only contact you by email and you will always have the option to unsubscribe from further correspondence.
Security of your information
We are committed to ensuring that your personal information is secure. We have put in place management procedures and both physical and electronic security measures to safeguard your details and comply with General Data Protection Regulations 2018
Social Media
We use the following social media platforms. During enquiry interactions if you send us a private or direct message via social media the message will be stored by these platforms. for details of their privacy policies see below:
Facebook https://www.facebook.com/about/privacy/update
Instagram, Tipis at Ponty
Security of your information
We are committed to ensuring that your personal information is secure. We have put in place management procedures and both physical and electronic security measures to safeguard your details and comply with General Data Protection Regulations 2018
Keeping control of your personal information
We will never pass on your personal information to third parties unless we have your permission, or are required by law to do so.
Third party booking websites
As an option, we use Cool Camping in connection with bookings. This means your personal information will be held on record with them. We have a written agreement with Cool Camping about how it protects your personal information. They have their own privacy Policy in their website that can be viewed there.
The Greener Camping Club
In order to stay with us you need to be a member of the Greener Camping Club (GCC). We may enrol you at the point of booking, or you may already be a member. We have a written agreement with the Club about how your information may be used. The greener camping club only holds your name and email address.
Website Cookies
Like a lot of other websites, our website uses small tracking cookies and other services to enhance your browsing experience - and to help you use our website. you are free to opt -in or opt-out of non essential tracking cookies.
Cookies do not give us access to your electronic device or any other information about you.
Links to external websites
Our website has links to other websites which we think maybe of interest to you and our other website visitors. However we can not be held responsible for the content of those sites or information you may provide whilst visiting these sites.
Access to your personal information
Under the General Data Protection Act 2018 you may request details of personal information which we hold about you. If you would like a copy of the information we have, please write to us at this address Pont y Forwyn, Llansantffraid, Powys, SY22 6UA
Thanks the Tipis at Ponty team